tag:blogger.com,1999:blog-5719332149137711434.post4981077588428794866..comments2024-02-22T23:24:18.865+11:00Comments on Leon's CRM Musings: Why Woolworths Homeshop Needs a CRM (And Maybe You Do Too)Leon Tribehttp://www.blogger.com/profile/05713816319075495059noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-5719332149137711434.post-17823763353189908902013-04-29T13:19:55.995+10:002013-04-29T13:19:55.995+10:00You must be joking Woolworth's spending money ...You must be joking Woolworth's spending money on software funny. What they really need is competent quality staff in stores to pick the goods correctly and on time. It would help if they contract a better transport companyMattwhttps://www.blogger.com/profile/02554932039061422154noreply@blogger.comtag:blogger.com,1999:blog-5719332149137711434.post-20802463935024472912011-11-30T19:09:38.849+11:002011-11-30T19:09:38.849+11:00Judging by the responses from the Customer Service...Judging by the responses from the Customer Service department, it would appear that the far bigger challenge is to engage the workforce, and implementing a CRM worth the name would highlight all those juicy User Adoption issues with a big flashlight.OdEdhttps://www.blogger.com/profile/02436584784463499190noreply@blogger.com